Our policy lasts 14 days. If 14 days have gone by since your goods received, unfortunately we can’t offer you a credit Note or exchange.

To be eligible for a return, all items must be unworn, complete with original tags and/or packaging if applicable. There needs to be no evidence of stains or odours and in the same condition that you received it.

Additional non-returnable items:
* Gift cards
* Mystery Boxes

To complete your return, we require your original order number.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify ;[‘]’you/}’that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@rmnt.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Email: admin@rmnt.co.uk

Return Address:

FAO: Remnant LTD

Max Roach Centre,

Wiltshire Road,

SW9 7NE